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Head Teller

Company Name:
Koch Davis
Provides exceptional customer service. Demonstrates competency and accountability with store operational standards. Provides leadership, conflict resolution, process improvement and communication to the teller line. Coaches team members on identifying sales opportunities and referring customers to appropriate store employees or internal business partners to achieve both store and individual sales revenue goals. Recruits, interviews, trains, orients, creates conference notes and evaluates tellers in accordance with HR guidelines. Supports, mentors and coaches team members in their professional development. Develops and manages team members by recruiting, training and recognizing them. Creates and fosters a cohesive team and promote a positive work environment.
Requirements
2-3 years of related experience. Completed or enrolled in the head teller achieve program preferred. Excellent organization, interpersonal and communication skills. Sound judgment in decision making and problem solving. Ability to multi-task and maintain order on teller line. Demonstrated knowledge of outlook, lotus notes, word and excel.
Education
Not specified
Client
The client has been providing with a full range of retail, small business and commercial banking products and services to the customers.

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